This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Read and contribute to the 20 readers' comments . This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. It does not store any personal data. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This website uses cookies to improve your experience while you navigate through the website. It is not valid in Wales* or Scotland. What happened to the baby in Joy Luck Club? Concessionary bus passes will no longer be renewed automatically. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Calls from mobiles are likely to be considerably higher than those from landlines. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. There is no need to contact us until we get in touch with . If you currently receive Travel vouchers you will receive a renewal form at your registered address. What should I do? If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Advice for bus pass holders whose cards are about to expire All content 2023 Southend-on-Sea City Council. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. The cookie is used to store the user consent for the cookies in the category "Other. NoWcard: Renew You need to check the expiry date and apply to the council for a new one if you're is due to expire. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. If you cannot apply online for any reason please contact us. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. However, you may not be allowed to use your bus pass on night buses i.e. all that. The list of these services is on the GCC web site, under Transport. How long does it take to renew an older persons pass? Update or cancel a card. New bus passes to be sent to thousands of County Durham residents Companion passes are automatically renewed at least 2 weeks before they are due to expire. Apply for your bus pass by visiting the GOV.UK website. Collecting an application form from your local library. Bus system now generates new passes automatically at least a fortnight before the Bus pass renewals - Travel Devon Free bus passes explained - Surrey County Council - surreycc.gov.uk Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. You do not need to renew an igo card. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. new pass.. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Username Password Forgotten your Password? five years Our free email alerts will help keep you up to date with the things that matter to you. *A. current pass expires so pass holders dont need to do anything, just wait for a At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. N94. You can renew your bus pass up to 8 weeks before it expires. Necessary cookies are absolutely essential for the website to function properly. Your pass will be automatically renewed if you have used it within the last 13 months. You will need to pay 10 to replace this pass. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. How much longer should the Sun remain in its stable phase? Concessionary bus pass questions answered - Wiltshire Council The expiry date will normally be five years from your birthday. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. It is being used by the person whose photograph and name appears on the pass. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Your older person's bus pass is valid for four years. Older or disabled persons bus pass | Essex County Council New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. All rights reserved. For Seniors, pricing is as follows: One-way fare: $1.00. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Please still, Older Persons bus passes will normally be automatically renewed. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Renewing an older persons bus pass. 1 Contents. As a general rule, it is usually cheaper to call during the evenings and weekends. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Youll need to provide proof of identity. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Age-related travel pass - Norfolk County Council When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you've had a concessionary bus pass for the last five years, you might . The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. It is no longer. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Can I use my English senior citizen bus pass in Scotland? It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. The new pass is free. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News Completed renewal forms will be processed and new vouchers issued approx. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Please provide them with as much detail as possible about the journey you wished to make. If you dont provide us with evidence, your new pass will be delayed. 5 Other ways to apply. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Frequently asked questions about concessionary bus passes If your pass has been stolen, you should call 0345 200 0388 to replace it. No, concessionary bus passes are not accepted on the night Buses. State pension claimants who apply directly through their local council should be aware. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. This form can be completed and returned in the envelope provided with your form. Renewing a disabled persons bus pass | East Sussex County Council No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Lancashire: If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . What type of medicine do you put on a burn? If your current bus pass is due to expire within the next month, this is an indication that we . Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Major investment in boroughs schools continues! It tells you about: Bus passes are issued for up to five years. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. 2 Are senior bus passes renewed automatically? How long will it take to get a bus pass following a renewal/application? If you have not received this letter, call us straightaway on 01452 426265. You can apply for a replacement bus pass by filling in the lost bus pass application form. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Renew your older or disabled person's bus pass If you have not received either a letter or full pack call us straight away on 01452 426265. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be You should have received all the information you need by now. Travel passes and concessions - City of York Council The cookie is used to store the user consent for the cookies in the category "Analytics". If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Find out more about an igo card. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You have moved since your last bus pass was issued and not informed us. You will need to apply to your new local authority for a new pass. Renew an existing pass | Transport for Greater Manchester Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. You can find your renewal code located in the box towards the bottom of your renewal letter. The cookies is used to store the user consent for the cookies in the category "Necessary". Apply for a new age-related pass. Find out which bus company you wish to comment about on our bus operator contacts page. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. For further information see www.gloucestershire.gov.uk/fairprocessing. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Alternatively you are able to renew your vouchers online. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Renewing your bus pass or reporting it as lost or stolen Where you caught it and at what time, along with your destination. Pensioners to lose free bus pass due to state pension changes In London, you can use your card on buses but not on the Underground Train services. Please note you will require your customer number to complete the form (This can be found on your renewal letter). You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Login to renew or manage your Bus Pass and to keep your details up to date. You will receive your pass by post within 5 working days. Auto-renewal for an older person's bus pass. We only need this if you want us to contact you and we won't keep it once we've replied. However, you may visit "Cookie Settings" to provide a controlled consent. This can be your email address or set to something memorable for you. Concessionary bus pass and travel vouchers - Borough of Swindon If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Apply for or renew your bus pass. But opting out of some of these cookies may affect your browsing experience. Can I use my pass on Trains? 4 Apply online. igo card for 11 to 16 year olds. renewed people had to fill in forms and submit photographs but we have scrapped If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Welcome to the Highways Service Information Centre. How do I apply for a disabled persons bus pass? We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Will receive a renewal form, as evidence is required to obtain a new pass. thurrock.gov.uk uses cookies to make the site simpler. Copyright Lancashire County Council 2022. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. We will need to see evidence of your new address. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. 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