The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Duo Security for MFA | Okta Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Were now out of the back room and working with the business to add direct value, Huckabay says. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Flexibility. Check the Eligibility requirements and make sure were currently accepting applications in your state. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Find ready-to-work contractors where and when you need them. You may also receive performance-based pay or other incentives. Money is amazing, but like every job there are flaws. Discipline and setting expectations of yourself are key to working from home. Apply now and a member of our team will work quickly to review . Contact Liveops - Join Liveops Whats it like to be self-employed and provide virtual contact center services? Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Not everyone will be as precious with your business as you are. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Submit ticket. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Existing Duo Security enrollments. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Copyright 2023 Okta. After all, says Myers, Okta is arguably the most successful application weve ever deployed. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. The cons are being able to work in your own home. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Companies across a variety of industries trust Liveops to provide virtual contact center services. Love the flexibility of the jobs, but wish training was paid. Conducting inbound/outbound customer service calls. It changed what we focus on as IT, he says. Learn about Liveops Enterprise Solutions Click Here . Work confidently with real-time chat support, tech support, business tools and professional development workshops. Microsoft Edge Addons Then, this is the place where you can find some sources which provide detailed information. Life doesnt always run on a schedule. Liveops is a recognized thought leader in the virtual contact center and customer service industries. It was as simple as they said, adds Myers. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Easy global collaboration. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Browse case studies, customer service tips and other helpful resources for enterprises. We use cookies to improve your experience on our website. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. When someone leaves, they're deactivated. Want to give someone something unique this holiday season? Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Copyright 2023 Liveops, Inc. All rights reserved. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. All rights reserved. Liveops Agent Okta Portal Use your email address or username and password to sign into your WebCE learning center account. Cons. Login. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Copyright 2023 Liveops, Inc. All rights reserved. Keep in mind, the more you service, the higher your earning potential! Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Secure your consumer and SaaS apps, while creating optimized digital experiences. Yes! Apply now and a member of our team will work quickly to review your application and provide next steps. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Find Out How & Apply . Liveops is a recognized thought leader in the virtual contact center and customer service industries. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Find top links about Liveops Nation Login along with social links, FAQs, and more. To accept cookies continue browsing as normal. Learn more about how Liveops virtual contact center solutions can scale your business. I wish there was some type of base pay. Group Linking Link Okta groups to existing groups in the application. GROW YOUR BUSINESS Pros. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. But what good is making your own schedule if you cant get a schedule? When I started it, my team said, Youre crazy. Log in. Unfortunately they dont pay a minimum per hour like other companies. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Functionality Add this integration to enable authentication and provisioning capabilities. which is why weve been helping companies like yours for over 20 years. Work from home. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Keep contractors happy with accurate payments on time, every time. To find out more, read our Privacy Policy and Cookie Policy. Heres a direct link to where you can sign up. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Login Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. To accept cookies continue browsing as normal. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Liveops offers work from home in customer service and sales. Okta offered exactly what Live Nation needed. We cant do this. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. . No ones done this, Huckabay says. Sound: Must have a sound card installed and be equipped with speakers or headphones. The sign-in URL is the web address you use in your desktop browser to access your company portal. Earning potential. Or, if, No college? The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Please enable it to improve your browsing experience. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. We use cookies to improve your experience on our website. Assist customers with orders, questions, and returns. about the agent experience and application. Support. Want to become a Liveops agent? Liveops exists to improve people's lives, and . Forgot password? Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? contact center Opportunities - Work From Home - Join Liveops Universal Login. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Support staff employees are great and work hard to keep us busy and motivated. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Liveops is a legitimate company. You dont have to do anything else.. Some clients also pay commissions. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. . Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Login - Corporate Helpdesk Hello, Liveops. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Liveops Okta. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Well learn about your business and help guide the best solutions based on your needs. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Across the web. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Pay, Vacation time, You get to work from home. Grow your home business through Liveops client network, working with the brands you know and love. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Independent Contractor management Ditch the paperwork and endless manual tasks. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. I wish there was some type of base pay. (sales@liveops.com) Press & Media. Agent Sign-In. Which equals no money! Mobile first. First, check out our frequently asked questions about the agent experience and application process. Cons are having to provide your own equipment. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Its a good company depending on the project you are on. Remote Work-From-Home Call Center Agents - Join Liveops The only downside is a lot of training without pay. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Applicant Login - Join Liveops Freedom. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Reach out to us. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Reach out to us. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Customers sometimes need to speak with a live agent. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Pros. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Browse case studies, customer service tips and other helpful resources for enterprises. View our background requirements here. Contact - Liveops Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Love the flexibility of the jobs, but wish training was paid. https://join.liveops.com/work-from-home-call-center-jobs/ As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Your customers deserve the best at every touchpoint. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. You don't necessarily have calls every . No matter what industry, use case, or level of support you need, weve got you covered. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Login. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Goodbye long commutes, rigid schedules, and busybody managers. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Login - LiveOps Inc. IT Support Virtual Healthcare Call Center Services - Liveops Health, Dental & Vision. Unlimited Flex Vacation New Parent Leave Protection. 2 Ways to Quickly Find Your Company's Okta Sign In Page They love it because it does what it's supposed to do.. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Want to become a Liveops agent? If you are looking for Liveops Agent Portal Okta? Liveops | Okta Liveops employees can directly contribute to the success of students journeys through college into . Here's everything you need to succeed with Okta. Learn More. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Forgot password? Support. We couldnt have done it without Openforce. But we were just relentless, and in one year we moved all of our workloads to the cloud. Support. Now we can focus on making sure IT is partnered with the business in everything they do.. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Director of Customer Care, healthcare organization. IT Support You are using an unsupported browser. This means you can choose when, where, and how often to work! Go Further; Marketplace. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Enjoy the freedom and flexibility of being your own boss. Username or Email Password. We'd have had to build out a lot of infrastructure. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Join Liveops Nation and experience the freedom and autonomy of being self-employed! FLEXIBILITY AT SCALE. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed I still love it., I strongly recommend not working for this company. Suite 390. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. The more investment you make in yourself, the greater the reward. OR Look in your activation email. You can also manage cookies in your browser settings. Live Nation | Okta The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. We understand the complex nature of managing independent contractors. About Liveops Employee benefits & perks. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. I trust them and look forward to more cooperation and partnership in the future. And, no calls equals no pay. Have additional questions about applying? Login. Build a thriving work-at-home business providing remote customer service for top brands. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Paul Haas Beverly Hills, Articles L
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